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Lagardère Travel Retail


Retail Cluster Manager - Auckland Domestic Airport

Job No: LTR334
Location: Auckland

  • Leader in travel retail
  • Fast-paced environment in a unique location
  • Opportunity for career and personal growth

Relay is a dynamic business offering an impressive selection of newspapers, magazines, confectionery and souvenirs to people on the move. Established in Paris, Relay has a strong presence throughout Europe and North America with over 1000 stores in 14 countries. Our company is part of the global Lagardère Travel Retail group, one of the world's largest Travel Retailers. Our company culture is what makes our business special and is a strong factor in us being leaders in our field which will allow us to continue to grow and succeed.

This is a fantastic opportunity as the next step in your career growth!

In this exciting role you will be responsible for the day-to-day management and overall effective performance of 2 stores based within the domestic terminal at Auckland Airport. Working as part of the broader management team, you will ensure targets in relation to profit contribution, outstanding level of customer service delivery and landlord expectations are achieved. And; by applying your leadership and strategic planning capabilities you will ensure continuous improvement in all key areas with a team orientated approach to the development of employees.

We are looking for a hands-on leader with:

  • Solid retail operational and people management skills and experience
  • An analytical and entrepreneurial approach to business
  • Above average communication skills
  • The ability to use initiative and to focus on delivering a world class level of customer service

As we're located in a dynamic airport environment our stores operate to meet our customers' needs. With this in mind, you would be expected to be reasonably flexible with your hours.

Candidates must hold relevant work rights for NZ. Employment is subject to an initial and ongoing customs and police clearance.

Experience new horizons every day!


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